Important Information
Hotel Singapore Policies
To help make your stay at Ascott Raffles Place Singapore in Singapore as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
No parking available.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for S$ 160 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Important Information
Baby cot is available at no additional charge and is subject to availability. br/ Hen and stag parties are not accepted. br/ Housekeeping is done everyday except on Sundays and public holidays. br/ Rental of pocket Wi-fi is available at the property. Charges may apply. br/ The minimum age required to check in is 18 years. br/ This is a strictly non-smoking property. br/ With effect from 1 February 2022, Vaccinated-differentiated Safe Management Measures (VDS) in Singapore will be expanded to cover leisure guests in hotels. Only fully vaccinated individuals will be able to check in to the hotel to stay. This does not apply to children 12 years or under. br/ This property may accept guests serving 7-day or 10-day Stay-Home-Notice (SHN). Guests arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Vaccinated Travel Lane (VTL) are also accepted. br/ We are going cashless! In order to enhance your guest experience, please note that we will only be accepting the following payment methods: Credit card, debit card, secured online payment, mobile payment, and electronic bank transfer